FAQ PAGE

Frequently Asked Questions – Inner Light Merch

1. How long will it take to get my order?

All items are made to order. Production typically takes 2–5 business days, plus shipping time (5–10 days U.S., 10–20 international).

2. Can I return or exchange an item?

Yes! See our Return Policy for full details. Unworn items can be returned within 30 days. Custom or made-to-order items are replaced only if defective.

3. How do I track my order?

Once your order ships, you’ll receive an email with a tracking link. You can also log into your account to view updates.

4. Do you ship internationally?

Yes! We ship worldwide. Delivery times vary based on your country’s postal service and customs processing.

5. Who are Gary Lynn Floyd and Karen Drucker?

They are beloved artists whose music inspires many of our designs. Each has a dedicated collection inside the Inner Light Merch store.

6. Are your products sustainably made?

Yes — most items are print-on-demand, which means we only produce what’s ordered, reducing waste and excess inventory.

7. How can I contact you?

Email us anytime at support@innerlightmerch.com — we respond within 1–2 business days.

✨ We’re here to help you shop with ease and shine your inner light every step of the way.