Shipping policy
🚚 Shipping Policy – Inner Light Merch
At Inner Light Merch, every product is created with love and intention.
We partner with trusted print and fulfillment providers to ensure your order is produced and delivered with care.
🩵 Order Processing
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All items are made to order, helping us reduce waste and support sustainable practices.
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Please allow 2–5 business days for production before your order ships.
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You’ll receive a confirmation email once your order is on its way.
💙 Shipping Times
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United States: 5–10 business days after fulfillment
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International: 10–20 business days, depending on your location and customs clearance
Delivery times may vary during holidays or high-volume seasons.
🌿 Shipping Costs
Shipping rates are calculated automatically at checkout based on destination, carrier, and product type.
Occasionally, we offer free shipping promotions for special launches or collaborations.
✨ Tracking Your Order
You’ll receive an email with a tracking link once your order ships.
If you haven’t received it within a few days after fulfillment, please check your spam folder or contact us for help.
💛 Missing or Delayed Packages
If your order hasn’t arrived within the expected timeframe, email us at support@innerlightmerch.com with your order number.
We’ll work with our production partner to resolve the issue promptly.
🩷 Address Accuracy
Please double-check your shipping address at checkout.
We cannot replace or refund items lost due to incorrect addresses provided by the customer.
🌈 International Duties & Taxes
Buyers are responsible for any customs or import fees that may apply once the package arrives in their country.
💫 Thank You
Every order supports creative collaborations with artists like Gary Lynn Floyd and Karen Drucker, and helps us spread messages of love, light, and inspiration around the world.
Thank you for being part of our journey!